We're proud to say that we have just passed our second ongoing assessment with BSI only getting 1 OFI (opportunity for improvement) and we're just as chuffed as last year.
Having our ISO9001 policies & procedures in place during lockdown has been really useful, it's helped the team transition from partially remote to fully remote while ensuring that none of our high standards slip.
ISO9001 is an international recognised Quality Managent System standard intended to help businesses continually improve and ensure that the products / services they provide are of the highest quality.
More at home in manufacturing businesses but we figured that since perfection is something we're always trying to achieve then what better way to get there than to adhere to the same quality principles some of our clients do.
Now don't get us wrong, achieving ISO9001:2015 as a digital agency was no walk in the park, but it's definitely worth it's weight in gold. It's helped us pin down our processes and producedures to ensure that we're constantly hitting the high standards we set for ourselves and that everyone in the team is constantly working on improving themselves.
Once again a big shout out to Darren and Debbie at Clear Quality (https://www.clearquality.co.uk/) who help keep us on the straight and narrow and who we can't recommend enough.
If you want to read our Quality Policy (https://prototypecreative.co.uk/quality-policy) feel free, or if you have any questions about our procedures / how it all works just ask.
We're now looking forward to our next ISO visit in 2022 where we'll be covering our recertification here's hoping next year goes just as well!